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Employee Spotlight - Jerod McLachlan
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
jamie3814
May 7, 20242 min read
43 views
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Enhancing Automotive Lead Processes
By: Jamie Szczecina Purchasing a car is no longer just a transaction; it's an immersive experience intertwined with emotions and...
jamie3814
Apr 30, 20242 min read
13 views
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Decoding Digital Body Language: Navigating the Nuances of Virtual Communication
By: Jamie Szczecina In the realm of communication, the subtle cues of body language have long served as valuable indicators of thoughts,...
jamie3814
Mar 27, 20242 min read
41 views
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Embracing Urgency: A Vital Element in Dealerships
By: Jamie Szczecina In the pulsating world of automotive dealerships, there exists a relentless drive – a force that compels swift action...
jamie3814
Feb 29, 20242 min read
17 views
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The Impact of Customer Reviews on the Automotive Industry
By: Jamie Szczecina Customer feedback has become an invaluable tool in the automotive industry for dealerships seeking to enhance their...
jamie3814
Jan 16, 20242 min read
16 views
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The Crucial Role of Inbound Service Calls: A Closer Look at Dealership Challenges
By: Jamie Szczecina In the dynamic realm of automotive service, the significance of efficient communication cannot be emphasized enough....
jamie3814
Dec 17, 20232 min read
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Employee Spotlight - Alejandro Castro Mannarelli
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
jamie3814
Nov 14, 20232 min read
120 views
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Maximizing Holiday Sales: The Role of Virtual Call Centers in Dealerships
By: Jamie Szczecina The holiday season is upon us, and as the festive spirit permeates the air, both customers and businesses gear up for...
jamie3814
Nov 8, 20233 min read
91 views
1 comment


The Evolving Future of Customer Support
By: Jamie Szczecina The COVID-19 pandemic has reshaped the way we work, communicate, and access services. With lockdowns and social...
jamie3814
Oct 5, 20232 min read
14 views
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The Importance of Dealership Visits
By: Jamie Szczecina The process of buying a car has evolved significantly over the years, with the internet playing a pivotal role in...
jamie3814
Sep 19, 20232 min read
16 views
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Unlocking Growth: The Untapped Opportunities of Working with a Business Development Center
By: Jamie Szczecina In today's competitive business landscape, success is not just about having a great product or service; it's also...
jamie3814
Aug 22, 20232 min read
14 views
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People and Process: The True Driving Forces in the Automotive Industry
By: Jamie Szczecina In the world of the automotive industry, marketing often takes center stage, grabbing attention with flashy ads,...
jamie3814
Jul 20, 20233 min read
20 views
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Employee Spotlight - Roy Barnes
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
jamie3814
Jul 13, 20232 min read
23 views
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Market Correction in the Automotive Industry
By: Jamie Szczecina The automotive industry has been one of the most significant contributors to the global economy for decades. The...
jamie3814
Jun 21, 20233 min read
11 views
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Employee Spotlight - Patrick Lambre
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
jamie3814
Jun 13, 20232 min read
22 views
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Employee Spotlight - Terry McSpadden
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
jamie3814
May 30, 20232 min read
21 views
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Speed Matters
By: Jamie Szczecina In today's fast-paced business world, speed is a critical factor in determining success. The automotive industry has...
jamie3814
May 18, 20232 min read
19 views
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Employee Spotlight - Jamie Szczecina
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
jamie3814
Apr 27, 20232 min read
28 views
0 comments
Audience Mining, More Important than EVER
By: Jamie Szczecina Audience mining requires putting in the work... and not just this kind of mining. So what exactly is audience mining?...
jamie3814
Apr 20, 20232 min read
22 views
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