Embracing Urgency: A Vital Element in Dealerships
By: Jamie Szczecina In the pulsating world of automotive dealerships, there exists a relentless drive – a force that compels swift action...
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jamie3814
Feb 272 min read
Employee Spotlight - Tiana Montgomery
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
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jamie3814
Jan 232 min read
Employee Spotlight - Patty Bradley
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
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jamie3814
Jan 162 min read
The Impact of Customer Reviews on the Automotive Industry
By: Jamie Szczecina Customer feedback has become an invaluable tool in the automotive industry for dealerships seeking to enhance their...
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jamie3814
Dec 17, 20232 min read
The Crucial Role of Inbound Service Calls: A Closer Look at Dealership Challenges
By: Jamie Szczecina In the dynamic realm of automotive service, the significance of efficient communication cannot be emphasized enough....
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jamie3814
Dec 12, 20232 min read
Employee Spotlight - Nikki Jones
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
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jamie3814
Nov 14, 20232 min read
Employee Spotlight - Alejandro Castro Mannarelli
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
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jamie3814
Nov 8, 20233 min read
Maximizing Holiday Sales: The Role of Virtual Call Centers in Dealerships
By: Jamie Szczecina The holiday season is upon us, and as the festive spirit permeates the air, both customers and businesses gear up for...
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jamie3814
Oct 12, 20231 min read
Employee Spotlight - Lauren Chappius
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
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jamie3814
Oct 5, 20232 min read
The Evolving Future of Customer Support
By: Jamie Szczecina The COVID-19 pandemic has reshaped the way we work, communicate, and access services. With lockdowns and social...
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jamie3814
Sep 19, 20232 min read
The Importance of Dealership Visits
By: Jamie Szczecina The process of buying a car has evolved significantly over the years, with the internet playing a pivotal role in...
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jamie3814
Sep 12, 20232 min read
Employee Spotlight - Keisha Robinson
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
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jamie3814
Aug 22, 20232 min read
Unlocking Growth: The Untapped Opportunities of Working with a Business Development Center
By: Jamie Szczecina In today's competitive business landscape, success is not just about having a great product or service; it's also...
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jamie3814
Aug 10, 20232 min read
Employee Spotlight - Kate Trice
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
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jamie3814
Jul 20, 20233 min read
People and Process: The True Driving Forces in the Automotive Industry
By: Jamie Szczecina In the world of the automotive industry, marketing often takes center stage, grabbing attention with flashy ads,...
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jamie3814
Jul 13, 20232 min read
Employee Spotlight - Roy Barnes
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
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jamie3814
Jun 21, 20233 min read
Market Correction in the Automotive Industry
By: Jamie Szczecina The automotive industry has been one of the most significant contributors to the global economy for decades. The...
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jamie3814
Jun 13, 20232 min read
Employee Spotlight - Patrick Lambre
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
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jamie3814
May 30, 20232 min read
Employee Spotlight - Terry McSpadden
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
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jamie3814
May 18, 20232 min read
Speed Matters
By: Jamie Szczecina In today's fast-paced business world, speed is a critical factor in determining success. The automotive industry has...
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